Last updated on October 20, 2025
1. Introduction & Our Commitment to Your Privacy
This Privacy Policy outlines how KagazWala (kagazwala.com) collects, uses, and protects your information.
In this policy, “We”, “Us”, “Our”, “KagazWala” refers to the business operated by Akash Kumar Gautam, with its operational address at G-176G, Phase – 6, Aya Nagar, South Delhi, Delhi – 110047. “You”, “Your”, “User”, “Customer” refers to any individual or entity visiting or using our website.
We are deeply committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of any changes.
2. What Information We Collect
We may collect the following types of information:
- Personal Identification Information: Your name, email address, and phone number.
- Order & Delivery Information: Your shipping address (for product delivery) and billing address.
- User-Submitted Content: Files you upload for printing, such as documents (PDF, Word), images (JPEG, PNG), and custom designs (for T-shirts, mugs, etc.).
- Technical & Usage Data: Demographic information such as postcode (if required), your IP address, browser type, and details of which pages you visit on our website (via traffic log cookies).
3. How We Use Your Information
We require this information to understand your needs and provide you with a better service, and specifically for the following reasons:
- Order Fulfillment: To process, print, and securely deliver your orders. This includes generating proofs for approval.
- Customer Service: To communicate with you regarding your orders (e.g., order confirmations, design proof approvals, shipping updates) and to address any queries or issues.
- Internal Record Keeping: For administrative and record-keeping purposes.
- Service & Product Improvement: To enhance our products and services based on user feedback and usage patterns.
- Marketing & Promotions (With Your Consent): We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided. You may unsubscribe from these communications at any time.
4. Data Security & Retention
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
- Your Uploaded Content (Designs/Documents): We treat the security of your uploaded files (designs, documents) with utmost importance. These files are used strictly for the purpose of fulfilling your order. We retain these files securely for a reasonable period to facilitate potential re-orders or to resolve customer service issues, after which they are securely deleted.
- Payment Information: We do not store any credit/debit card details or net-banking credentials on our website. All payment transactions are securely processed through trusted third-party payment gateways (e.g., Razorpay).
5. Sharing Your Information
We will not sell, distribute, or lease your personal information to third parties unless one of the following conditions applies:
- We have your explicit permission.
- We are required by law to do so.
- For Order Fulfillment: We must share your name, address, and contact number with our courier/shipping partners (e.g., Delhivery, Blue Dart, etc.) to facilitate the delivery of your package.
6. How We Use Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to better tailor it to customer needs. We use this information solely for statistical analysis purposes, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way grants us access to your computer or any information about you, other than the data you choose to share with us.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
7. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
[contact@kagazwala.com].
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:
KagazWala Operated by: Akash Kumar Gautam Address: G-176G, Phase – 6, Aya Nagar, South Delhi, Delhi – 110047 Email: [ Phone: contact@kagazwala.com][9289207230]
Disclaimer: The above content is created at Akash Kumar Gautam’s (KagazWala) sole discretion. Cashfree shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.